Refund policy

Custom items are final sale

Everything we sell is printed, embroidered or decorated to order in our shop in Arcola, Illinois. Because each item is made specifically for you, we do not accept returns or exchanges on custom-decorated items, including for size, color or change of mind. Please check the size chart and your order details before checking out.

Defects and our mistakes

Please inspect your order as soon as you receive it. If an item has a printing or embroidery defect, arrives damaged, or isn't what you ordered, contact us at info@mainstreetshirtcompany.com or (217) 254-1459 with your order number and a photo. We will replace the item at no cost to you. If a replacement isn't possible, we will issue a refund.

Refunds

Approved refunds are issued to your original payment method. Your bank or card issuer may take a few business days to post the refund.

Questions

Contact us at info@mainstreetshirtcompany.com or (217) 254-1459. Main Street Shirt Company, 119 E Main St, Arcola, IL 61910.